Welcome to the website of Hoffmann Rénovation (https://www.hoffmann-reno.ch/en). We place great importance on the protection of your personal data and your privacy. This privacy policy explains what data we collect, how we use it, and what your rights are regarding data protection.

 

1. Data we collect

We collect information in the following cases:

a) Tracking Pixels and Remarketing

• Meta (Facebook) Pixel: This tool allows us to track user interactions on our website and display targeted ads on Meta platforms (Facebook and Instagram).

• Google Pixel: This tool allows us to measure the effectiveness of our advertising campaigns and display personalized ads via the Google Display Network.

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These pixels collect data such as:

• Your IP address

• Your browsing behavior (pages visited, duration of visit, etc.)

• Information about your device (browser type, operating system, etc.)

b) Google Tag Manager
This tool allows us to manage tracking tags (such as Meta and Google pixels) on our website. It does not directly collect personal data but facilitates the integration of other tracking tools.

c) Contact Form

When you use our contact form, we collect the following information:

• Your name

• Your email address

• Your phone number (if provided)

• Any other message or information you choose to share with us

2. Use of Data

The data collected is used for the following purposes:

• Tracking Pixels and Remarketing: Analyze user behavior, optimize our advertising campaigns, and display relevant ads.

• Contact Form: Respond to your inquiries, provide you with information about our services, and manage our customer relationship.

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3. 3. Legal Basis for Data Processing

The processing of your data is based on:

• Your consent (for tracking pixels and remarketing).

• The execution of your request (for the contact form).

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4. Sharing of Data

We do not share your personal data with third parties, except in the following cases:

• With technical providers (such as Meta and Google) for analysis and advertising purposes.

• If required by law or to comply with a legal obligation.

5. Data Retention Period

Data collected via tracking pixels is retained in accordance with Meta and Google policies.

Data from the contact form is retained for as long as necessary to respond to your request or for the duration of our business relationship.

6. Your Rights

In accordance with data protection laws, you have the following rights:

• Access your personal data.

• Request the correction or deletion of your data.

• Withdraw your consent at any time (for tracking pixels).

• Object to the processing of your data.

To exercise these rights, please contact us at: info@hoffmann-reno.ch

7. Cookies

Our website uses cookies to enhance your user experience. You can manage or disable cookies through your browser settings.

8. Data Security

We implement technical and organizational measures to protect your data against unauthorized access or loss.

9. Changes to This PolicyWe reserve the right to update this privacy policy. Any changes will be published on this page.

10. ContactFor any questions regarding this privacy policy or the protection of your data, please contact us at:

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Hoffmann Carrelage Sàrl

Chemin des Chataigners 23

 1896 Vouvry
info@hoffmann-reno.ch

+41 79 378 94 97

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By using our website, you agree to the terms of this privacy policy. Thank you for your trust!